The Instagram widget is not working

If your Instagram widget suddenly stopped working or you can’t figure out why it isn’t working altogether, there may be a few reasons that cause this problem.

You didn’t enter your username correctly

When adding your Instagram username into the widget, make sure you didn’t add any other characters — like space or the “@” sign.

You need to enter your username only, not the full URL link.

Your account is private

If your Instagram account is private, the photos in the widget will not be visible.

Change the settings on your Instagram account; and after that, the widget should be visible.

You have the old version of the widget

If you purchased the template before 1st of March 2021, then you have the old version of the Instagram widget.

In this case, contact us and we will update the widget for you.